Terms of Service

1. Introduction

1.1 Business Partner

These terms and conditions (“Agreement”) are a legally binding agreement between Ricive Inc. (“Operator”) and you, the account creator (“User”), of the Web POS (“Ricive”) and and By using the Product, you agree to be bo terms of this agreement.

1.2 Recognition of the Terms

By signing up for Ricive and the associated services, the user agrees to the terms and conditions

1.3 Changes

The Product reserves the right to change these terms and conditions at any time and without naming reasons. Changes will be communicated 30 days before entry into force. By continuing to use Ricive after the amended Terms and Conditions, the user agrees to these.

2. Contract conclusion

2.1 Subject

The operator provides services for his users via the Internet medium in the field of business software. Subject of the contract is the transfer of software of the operator for use over the Internet and the storage of data of the user (data hosting)

2.2 Registration

After signing up on Ricive, the user receives a business account. These access data may not be disclosed. The user is responsible for their safekeeping. Account creation under the wrong business name, wrong business address, wrong location and fictitious e-mail accounts is not permitted. In the case of apparently fictitious information, the operator reserves the right to delete the account.

2.3 Obligations of the customer

The user undertakes not to misuse Ricive, in particular not to introduce data into the system containing a computer virus (infected software), not to use it in a manner that adversely affects the availability of the platforms to other users , The user undertakes to indemnify the operator for any damage, including third-party claims and consequential costs of any kind, if he violates the GTC. The user undertakes to prevent unauthorized access by third parties to the software by means of suitable precautions. This essentially includes “User ID” (e-mail address) and password to keep secret and not make it accessible to third parties.

2.4 Commercial Use

The platform is intended for commercial customers (B2B). With the entry into force of the contract, the user confirms to use Ricive exclusively for commercial purposes.

2.5 Software Delivery

2.5.1 The operator provides the user with Riicve in the current version over the Internet against payment for use. For this purpose, the operator stores the software on a server that can be reached via the Internet for the customer. Updates or upgrades are included in the service.

2.5.2 The operator continuously monitors the functionality of the software and immediately eliminates any software errors that limit or prevent the use of the software, depending on the technical possibilities.

3. Warranty / Availability

3.1. Guarantee

The operator guarantees the functional and operational readiness of the SaaS service.

3.2. Availability

For technical reasons that can not be influenced by the operator, the app may fail. The operator guarantees in this case to do everything in his capacity to restore the availability as soon as possible.

3.3. Disclaimer of Warranty

The Product is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The operator does not warrant that the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free.

4. Liability

4.1. Unauthorized knowledge acquisition

The operator declines any liability for damages resulting from the use of the platform. The operator is not liable for the unauthorized acquisition of personal user data by third parties (e.g by unauthorized access by hackers to the database). The operator can also not be held liable for the misuse of information and information that users have made available to third parties themselves.

4.2. Saved content/Files

The End User is solely responsible for stored content and licensed files (such as fonts and images).

Third parties Claims

The user undertakes to indemnify the operator from all claims of third parties based on the data stored by him and to reimburse the operator for the costs incurred by him for possible infringements.

4.4. Suspected illegality

The operator is entitled to immediately block the account if there are reasonable grounds for suspecting that the stored data is illegal and / or violates the rights of third parties. A reasonable suspicion of illegality and / or infringement exists in particular if the courts, authorities and / or other third parties inform the operator thereof. The operator has to inform the user of the distance and the reason immediately. The lock should be lifted as soon as the suspicion is invalidated.

4.5. Limitation of Liability

In no event shall the operator be liable for any indirect, incidental, special or consequential damages arising out of or in connection with the use of the Product, including, but not limited to, damages for loss of profits, data or other intangibles, even if the operator has been advised of the possibility of such damages.

5. Support and customer service

5.1. Via web support or e-mail

Via web support or e-mail The operator will respond to requests (support@ricive.com/ Web support) of the user to use the app, resolving any conflict as soon as possible after receipt.

6. Pricing

6.1. All pricing of products shown by the Ricive application are best estimates, and are not meant to be interpreted as absolute or final. It is the responsibility of the supplying party to proffer accurate pricing data to the buying party.

6.2. The user shall pay a stipulated amount provided by the operator, annually or monthly, in exchange for the service the software proffers.

7. Final provisions

7.1. Severability clause

If a competent authority considers one or more provisions of these GTC to be void or ineffective, the binding nature of the remaining provisions remains unaffected thereby. The void or ineffective provision will be replaced in this case by an economically most equivalent, legitimate provision. The same applies to any gaps.

7.2. Entire Agreement

This Agreement constitutes the entire agreement between you; the user and the operator with respect to the Product and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the user and the operator with respect to the Product.

By using the Product, you acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms and conditions.

7.3. Date

Date These terms and conditions are valid from 31/05/2023